10G Technology

Proactive Network Maintenance (PNM)

Find and fix network issues before they become big enough to impact customer services.

How will we get there? 

Our PNM efforts revolve around creating an efficient, standardized way of collecting key performance indicators (KPIs) from cable modems and cable modem termination systems. The DOCSIS® Common Collection Framework (DCCF) is a toolkit of technologies that include powerful cloud-based predictive algorithms, machine learning and analytics for finding and solving various network issues without impacting customer experience. We are also working on a Combined Common Collection Framework (XCCF) that standardizes and further optimizes the data collection process from many types of access network technologies, including hybrid fiber coax (HFC), fiber optics and wireless solutions.